Management and project management skills
Apart from logistics and transport, I was also able to acquire more transversal skills in management and project management.
01
Development of a dashboard and monitoring of KPIs
- Creation of custom ToBs
- Financial KPIs (Turnover, Result, EBITDA, Margin rate...)
- Logistics KPIs (Service rate, stock rotation, number of disputes, late orders, etc.)
- Project management KPI (Number of completed tasks, deadlines...)
Implementation:
02
Quality and Continuous Improvement
- QMS and ISO 9001 standard
- Continuous improvement process (PDCA, 8D, 5M...)
- Lean Management process
Implementation:
03
Financial analysis and management
- Reading and analysis of balance sheets and income statements
- Intermediate management balances and financing capacity
- Calculation of interest and amortization
- Cost and profitability calculations
Implementation:
04
Corporate organization and CSR
- Strategic analysis and diagnostic tools (PESTEL, SWOT, Porter...)
- Knowledge of different types of businesses
- Knowledge of the different structures and management methods
- ISO 26000 standard
Implementation:
05
Project management tools
- Specifications
- Kanban
- Gantt chart
- PERT
- WWWHW framing
- Risk Matrix
- Surveys and evaluation of customer satisfaction
Implementation:
06
Management methods
- Directive management
- Adaptive management (agile)
- Collaborative management
Implementation:
07
Communication
- Internal communication: Meeting management and minutes, Press releases and internal memos
- External communication: Website, Instagram, press relations
Implementation:
08
Sales and marketing
- Market study
- Creation and counting of surveys
- marketing methods
- Commercial negotiation techniques
Implementation: